COVID-19 POLICY

 

Kia ora to our Rialto Tauranga Cinemas whānau,

Following the government's announcement, We have strengthened our operations to ensure you have a safe movie-watching experience with us. As we all know Tauranga shifted into 'orange' traffic light setting . We want to assure you that the safety of our customers and staff is our TOP priority. We are following all government regulations, including the implementation of vaccine passes, in order to ensure the cinema is a safe and comfortable environment for everyone.

There are 5 simple steps to follow when coming to the cinema from Friday 3rd December. Show us your 'my vaccine pass' on arrival, wear a mask, scan in using the NZ Covid Tracer app, sanitize your hands & maintain social distancing. Our staff will be checking this as soon as you enter the venue. If you are  unable to make a session you had booked, Please get in touch with us.

We are continuing 

-Enhanced theatre and facility cleaning
We will regularly be cleaning all surfaces in our cinema including the seats, tables, POS, bathrooms and handrail with hospital-grade sanitiser between each session.
-Free hand sanitizer
Hand sanitiser will be available in the foyer for all cinema patrons to use, free of charge.
-Staff hygiene measures
All our staffs are fully vaccinated. Staff will be sanitising their hands regularly and wearing fresh gloves while serving food and beverages. We have asked that staff stay at home if they are unwell, and if they have or have been in contact with anyone with symptoms of COVID-19 they should seek medical advice and self-isolate.
-Customer register
The customer register will be on covidregister.nz through a QR code or on a sheet at the counter. This is to ensure any potential community outbreak can be tracked and retraced easily.
We would love to welcome you back when you’re ready to join us for a high-quality, safe movie-watching experience. We want to assure you that your safety is our main priority, and we will continually monitor and review the situation as needed.  Thank you for continuing to support your local community cinema. Keep safe out there and we look forward to seeing you at the cinema soon! If you have any questions, please don’t hesitate to contact us at cinema@rialtotauranga.co.nz